Friday, January 31, 2020

JKL International plc. International Human Resource Essay Example for Free

JKL International plc. International Human Resource Essay INTRODUCTION With the trend of globalisation, the number of multinational companies is constantly increasing as well as expatriates (Business Recorder, 2011). Expatriate management now is an essential issue of human resource department because it takes a large amount of budget from the corporation. It is inevitable for expatriates to face culture barriers in subsidiaries because of unique national cultures in all countries over the world. National culture is cultural experiences, beliefs, learned behaviour patterns, and values shared by citizens of the same nation (Neale _et al_, 2006, p. 26). A national culture will significantly affect any employee working in firms and furthermore, national culture will influence the management framework in a company as well accompanied with organisational culture so that cross culture management is helpful not only for the supervisors decisions but also for employees especially for expatriates (Chen, 2006, p. 2). In the case study of JKL, it showed a range of problems in their expatriates which related national cultures and JKL will implement a British managerial system into its Russian subsidiary. This essay will first examine the problems and issues in managing expatriates in JKL and then evaluate the proposal from Jim Flinn, the CEO of Zagorski who will apply an entire British managerial system into a Russian subsidiary. ORGANISATIONAL CONTEXT (CASE STUDY) JKL is a British pharmaceutical company which was founded in 1925 and it has expanded its business by acquiring other pharmaceutical companies in Malaysia, India, Greece and USA. Recently, JKL has made the largest acquisition of Zagorski, a pharmaceutical company in Russia. At the headquarter of UK, JKL applies a decentralised organisational structure. All managers are required to give their own opinions to avoid some drawbacks of group decision making which is conformity pressure in groups (Robbins and Judge, 2009, p.336). Employees are allowed to propose valuable ideas to manufacture and administrative systems as well. Supervisors will award monetary incentives (one of the physical needs) as motivation to employees and managers (Carrell, Elbert and Hatfield, 2000, p.129) if their initiatives are judged as potential innovations. On the other hand, in subsidiaries, JKL applied localised human resource practices in order to fit local cultural values and legal systems (Dowling, Festing and Engle, 2008, p.217) by keeping local managers with existing  organisational and managerial systems. In past years, those subsidiaries in Malaysia, India and Greece were continually making profits to JKL and JKL also regularly sent managers and specialists to those subsidiaries for expatriation in a period of time. After the acquisition of Zagorski, Dr. Jim Flinn will be the CEO who had spent last three years in the subsidiary of USA. PART ONE: EXPATRIATES MANAGEMENT AND CROSS CULTURE MANAGEMENT IN MULTINATIONAL CORPORATIONS INTRODUCTION Culture is a popular topic in literature research and it could be described as a software of the mind (Hofstede, 1991, p. 2) .With the trend of globalisation, managing cultural differences has become an important issue in human resource management of multinational corporations. Misunderstanding may be occurred if culture differences are not well-managed even these colleagues are working in the same organisation (Hall, 1995, p.6). In the case study, seven expatriates of JKL have their own problems and for JKL, there is a high expatriate leaving rate after repatriation (Appendix F). This essay will identify the problem of seven expatriates working in JKL and its subsidiaries and after that, rational proposals of changes will be given to them on the basis of improvements of JKLs human resource department. EXPATRIATES AND ORGANISATION PROBLEMS AND PROPOSALS FOR CHANGES EXPATRIATES In the case study it lists seven expatriates with their problems and in the following essay they will be numbered from A to G. A (RETURNED FROM PENNSYLVANIA, USA) According to the case study, expatriate A was the first expatriate to Pennsylvania because of an attractive salary. The reason of returning is that expatiate A was annoyed about following managers received better compensation packages than him although they were almost doing the same works. The main problems of the human resource department of JKL are rewarding system and lack of correct performance appraisal system. Every employee believes, and most experts believe, that pay and rewards are an important part of an organisations human resource management (Harris, Brewster and Sparrow, 2003, p.91). In fact, the first expatriate to a subsidiary will face loads of difficulties in practical and then try to solve them as a pioneer (Business Wire, 1998). As a result, the first expatriate is deserved to have a better compensation package than followers. As the perspective of organisation, the first expatriate may important to human resource managers because this person can be regarded as a training model of human resource management (Arusha Times, 2009, p.16). On the other hand, because of lacking effective performance appraisal, expatriate A had a lower compensation package compared with following managers and that may be the reason of the compensation package of expatriate A was retain unvarying for a long time as well. Expatriates sometimes will feel unfair if performance evaluate system is not effective enough because insufficient performance appraisal system may make expatriates uncertain of their performance especially for those hard working expats (Gordon, 2010, p.56). The possible solution of dealing this problem is establishing an effective reward system by performance appraisal (Performance -related reward system). Performance-related pay (PRP) can change the payment from a rigid structure to a flexible way depended on performance (Harris, Brewster and Sparrow, 2003, p.94). By applying this system, the productivity of employees will be significantly increased and for expatriates, they will be motivated and more  willing to finish their assignments as well (Gielen, Kerkhofs and Van, 2010, p.299). Furthermore, accurate evaluation is also a factor which company need to take account because there is an essential link between motivation and performance appraisal (Carrell, Elbert and Hatfield, 2000, p.315). B (RETURNED FROM INDIA) The reason of expatriate B returning to UK is that his spouse and child had enough of India living and schooling as seemed to be suffering (Case Study). The main problem of the human resource department of JKL is expatriate selection especially in cross-cultural suitability and family. Cross-cultural suitability and family are two of the most crucial criteria of expatriate selection (Dowling, Festing and Engle, 2008, p.120). In culture aspect, Hofstedes national culture model demonstrated the main various between UK and India in power distance and individualism (Appendix A). According to appendix A, the power distance column in India is much higher than it in UK as well as individualism so that there maybe the reason of his spouse had enough of India. In addition, unlike Western Europe civilisation, there is a caste system in India which cause the high power distance and many females in India basically are not regarded as equal to males (Robert _et al_., 2000, pp.654-656). Moreover, individualism in India is much less important than UK so that residents in India intend to work, study and live collectively (South Asian Studies, 2011) that is totally different to UK. As a result, the wife and child keened on back to UK because of the cultural adjustment problem while her husband was still working only with British colleagues (Case Study). The solutions will be provided here are selecting an appropriate candidate as an expatriate and putting more emphasis on cross-cultural suitability and family requirement. Cotemporary, the family element is having more important weight in expatriate selection because of non-working factors and potential influence to working expatriates (Andreason and Aaron, 2008, pp. 386-387). C (RETURNED AFTER A-FIVE-YEAR-ASSIGNMENT AND WOULD BE SENT OUT IMMEDIATELY) The problem of JKL here is about repatriate management and in detail; it will be related to re-entry management. In general, after completing an international assignment, an expatriate will go back to the home country as called re-entry or repatriation (Harzing and Ruysseveldt, 2004, p.337). However, most repatriates will cope with culture shock after they back to the home country. Using an example of India and UK here, although many British work in India as expats for its booming economic and after their finishing assignments, back to UK, they therefore only find they cannot work under a UK context (The International Herald Tribune, 2009). That may be the reason that JKL sent employee C abroad again without hesitation in order to avoid coping with culture shocks (Case Study). It is obviously that JKL need to improve their repatriate management and there are many models here from other multinational companies. JKL could Offer repatriation training, pre-departure training, and re-entry orientation to employees and their families (Liu, 2005, p.129) and expats can increase the awareness of repatriation and decrease the uncertainty after back to the home country . Moreover, JKL could prepare a job vacancy in expatriate management division of human resource management because expatriates have various working experiences in other countries (Berman and Ursula, 2009, pp.80-81). D (NOW WORKING IN GREECE AS AN EXPATRIATE) The major issue of expatriate D in Greece now is adapting the local customs and culture in Greece although JKL had a prepared pre-departure training programme (Case Study). In Hofstedes national culture demonstration of UK and Greece (Appendix B), the uncertainty avoidance is extremely high and no long-term orientation in Greece. In the case of expatriate D, a problem of communication is occurred as well. In theoretical aspect, there four problems in cross-cultural oral communication: semantics, word connotations, tone differences and differences among perceptions (Robbins and Judge, 2009, pp.407-408) and English and Greek are classified to two different language system. As a result, it will take a longer training  programme to completely learn and understand a foreign language. Likewise the body language and gestures in England are slightly different to the world, for example, a V gesture means victory or peace in many countries but in England, if the palm and fingers face inward, it means up yours especially if executed with an upward jerk of the fingers (New York Times, 1996, p.E7). Consequently, post-departure training is a rational option for expatriate D to continually make adjustments into Greek culture. The reason is that post-departure training is suit for expatriates living in a country which has an entirely different culture and it can accelerate accustoming another culture (Managing Training and Development, 2005). E AND F (CONFUSED AFTER REPATRIATE) Expatriate E and F have similar problems after finishing their international assignments because JKL currently have no response about their repatriate (Case Study). The problem of JKL must be repatriate management. The possible solution will be provided here is putting emphasis on repatriate management. In fact, in last ten years, there is an increasing number of multinational corporations focus on repatriate management while in 1990s, only few companies would hold a re-entry discussion. According to a survey in 1997, only 27% firms supposed to hold a discussion about re-entry and it had been improved in 2000s. In 2004, there are 86% companies intended to discuss the re-entry issue (Dowling, Festing and Engle, 2008, p.199). JKL could offer repatriate supports to repatriates such as give interaction to human resource management to increase the sense of loyalty so that the company can avoid losing these experienced employees (Harzing and Ruysseveldt, 2004, pp. 343-344). G (THOUGHT GREEK DISCRIMINATE AGAINST FEMALE) From expatriate Gs case, it seems Greek dislike the idea of female even she is well qualified or experienced (Case Study). Thus, for JKL, it shall  investigate the culture and even the working environment in Greece. From Hofstedes national culture model, UK and Greece possess almost the same figure in masculinity and Greece actually has a lower masculinity figure than UK (Appendix B). However, the power distance in Greece is much higher than it in UK which means whatever a male or female, their ideas are hardly applied to supervisors as an employee. In Greek working condition, it is surprisingly to find much evidence of discrimination against female. According to an official report written by Greek Helsinki Monitor (GHM) and the World Organisation against Torture (OMCT) (2002, pp.13-21), there are approximately 4500 rapes in working communities every year and only 6% are reported to police. Furthermore, Sexual harassment in communities is common in Greece due to no specific legislation of sexual harassment. Those factors may be the reasons of Greek male employees discriminate against female in the working place. In JKLs view, it is a challenge to solve this problem as well, one of the effective ways is sending a male expatriate instead of female employee in Greece to prevent any hidden risks in Greece and make further investigation in Greek subsidiaries. ORGANISATION From the case study, JKL have a high expatriate failure rate (Exceed 46%) in subsidiaries except USA (Appendix F). JKL has paid a low attention on cross culture management because it applies a localised managerial system and most managers in the subsidiaries are from the host countries. In fact, many multicultural corporations which apply localised managerial system have the same issue in manage culture difference (National Centre for Vocational Education Research, 2006, p.1). According to Brunstein (1995, pp. 275-280), a localised managerial system will positively fit the local context and it is easier to bring profit like autonomy units in a shorter of time than centralised management system. However, the drawbacks are employees especially the expatriates from the parent company will probably face a huge  culture shock in the subsidiary if their cultures are totally different. As a result, JKL must release many improvements in human resource department especially in expatriate management field. If JKL continually applies a localised managerial system in acquired firms, it may only have problems on expatriates management. However, once the supervisors intended to transplant the whole management system into a country with entirely different national culture like flag-planting, it definitely will bring a serious impact to the target subsidiary and the worst consequence may like the failure of Japanisation entering UK in 1990s. CONCLUSION The main problem that JKL has is on its international human resource management as a part of managerial system. In the case study, seven expatriate had a range of typical expatriate problems comprising training, expatriate selection and repatriate management. Moreover, 43 per cent of expatriate left JKL after their repatriation and at least 46 per cent of expatriate cannot complete their tour in subsidiaries except USA. In short, those fundamental factors of expatriates problems are totally based on various national cultures that JKL need to take account in its cross culture management. PART TWO: APPRAISE THE DECENTRALISED MANAGERIAL SYSTEMS OF JKL APPLIED IN RUSSIAN AFFILIATE INTRODUCTION Like national cultures, many companies have developed their own organisational culture as well as managerial structure. Organisational structure is important to multinational corporations because it will definitely interact with different national cultures in host countries (Francesco and Gold, 2005, p.236). In the case study, JKL applies a  polycentric control system in Malaysia, India and Greece and decision making authority is awarded to subsidiaries in order to avoid drawbacks on the motivation and political problems in these countries (Stonehouse _et al_, 2004, pp.382-383). As a result, those subsidiaries make profit very shortly (Case Study). This essay will evaluate Jim Flinns proposal who intends to transplant a whole managerial system from JKL headquarter to its Russian affiliate. STRENGTHS AND WEAKNESS OF JKLS AND ZAGORSKIS STRUCTURES AND MANAGERIAL SYSTEMS At the headquarter in UK and its affiliate in USA, JKL uses a decentralised management structure and employees will be empowered to make decisions on their own works (Case Study). Currently, many European multinational companies applied decentralised managerial structure and developed an organisational culture called old boys network with high autonomy (Bartlett, Ghoshal and Birkinshaw 2003 pp.342-343). Decentralised structure is one of the most successful management systems in transnational corporations which has experienced a long time modification and has generated many derivative systems. Under this system, diverse standards are made to fit specific manufacturing cases and it will enhance developing new and innovative products (Johnson _et al_, 2008, p. 166). For JKL, it is a brilliant choice because innovation is actually a crucial factor to a pharmaceutical company. Yet, the weak point of this system is hard to implement global business strategies because those subsidiaries are working as autonomies while Zagorski used to apply a centralised structure which renowned for the efficiency of implements business strategies. Furthermore, JKL developed a monitoring system with performance appraisal in headquarter and USA which can significantly motivate employees in working place (Decenzo and Robbins, 1999, pp. 292-294). However, there are a few weaknesses of performance appraisal system. For example, a report from General Electric (GE) which applied performance appraisal system and it found that those employees who received a honest but negative feedback from supervisors would actually not motivated them but decrease the motivation in their work  (Oberg, 2000, p. 64). On the contrast, a centralised structure has a formal bureaucracy system with a tall hierarchy and fixed official duties (Francesco and Gold 2005, pp.240-241). This structure is therefore suit for small or middle-sized companies at the beginning stage for effective control power in strategy implementation (Jeong, 2001, p. 446). One the other hand, the Economist (2004, p.33) found that with the increasing size of firms, a centralised structure will constantly lose the efficiency of decision making process through the complicated bureaucracy system and the employees will get used to receive orders from supervisors instead of expressing their own idea. In addition, there is no performance related rewards in Zagorski because a tall hierarchy management system proposed to make a uniform management system by formalised, vertical and fair control so that regulations are designed to fit every employee as a same unit (Czinkota, Ronkainen and Moffett, 1999, p.712). NATIONAL CULTURE DIFFERENCES JKL used to transplant their management system to its subsidiary in USA and it successful worked. This is the main reason that Jim Flinn, the former manager in US affiliate wants to transplant the system to Russia again. Before making the final decision, it is necessary to analyse the reasons of this success in USA. As main economics in Europe and North America, there are many similarities in the national culture of UK and USA. According to Harris, Moran and Moran (2004, pp.297-298, pp. 437-440), free enterprise, culture affinity, English speaking, private, good manners, aggressive and self-realisation are the common key words of American and British. Moreover, in Hofstedes national culture model (Appendix C), the national culture of USA and UK are almost the same and in uncertainty avoidance column, USA is slightly higher than UK. However, Russia is totally a different country in East Europe. First, employees in Russia are regarded as a kind of cost rather than a resource (Organizational Dynamics, 1999, p.75). Second, beside the language usage, all management decisions are made by supervisors in business context.  Furthermore, Russian basically have a slow time sense and they intend to work collectively (Harris, Moran and Moran, 2004, pp.497-500). In Hofstedes national culture demonstration (Appendix D), Russia has a higher power distances, lower individualism, higher uncertainty avoidance and no long term orientation compared to UK and USA. From a report, Russian firms used to apply a reactor business strategy in order to meet immediate need instead of long term benefits but most of those companies are finally failed (Milles and Snow, 1978, p. 353). RELEVANT CASES After culture analysis, it is showed that there is a huge difference in national culture between Russia and UK. Hence, it is not sure that Jim Flinn will still succeed again in his transplanting programme. Look back at history, in 1990s, Japanisation once became a popular word in UK and Toyota established its manufacturing plant in Derby in 1992 because there was an existing skilled engineering workforce there (The Independent, 1992, p.23). During the early 1990s only about 55000 people were employed by Japanese companies in the UK (The Journal, 1999). Japanisation is a Japanese managerial system with Cost-centred Just in Time System, long term contracts, vertical integration to supplier and low labour turnover rate (Hasegawa, 2001, pp.165-166). However, once Japanese manager attempted to entirely implement this system into British subsidiaries, it was not worked effectively with British employees and many Japanese companies like Nissan finally failed in UK market because Japanese manufacturing method did not fit British economic and culture conditions with collective working method (Procter and Ackroyd, 1998, p. 241, pp.244-245). In Hofstedes national culture model (Appendix E), Japan is a collective, success oriented and long term oriented country with high uncertainty avoidance which is almost an opposite of UK. It is recommended to apply a centralised managerial structure in Russia because many most Russian companies applied a traditional production-oriented culture with strong factory patriotism just like a  typical Soviet traditions (Clarke, 2004, p. 418). In 2003, IKEA opened its first store in Russia and many Swedish worked in IKEA Russia as expatriates. After repatriation, their feedbacks are high power distance in the working place accompanied with rigid centralised management structures (Jonsson, 2008, p.34). Despite the nation culture of Russia possess a high power distance, there are some autonomous states in Russia which has rich unexplored natural resources such as Komi and Sakhalin actually have a more decentralised culture and many Dutch petroleum and pharmaceutical companies had established their affiliates with decentralised management structures in those regions (Condon, and Dauman, 1993, p.31). FORECAST According to the case study, Jim Flinn intends to use a top-down change approach to transplant the managerial structure which may be imposed in a coercive manner (Balogun and Hailey, 2004, p.27). Once Jim Flinn has completely applied the management system that used in the headquarter and USA, the employees in Russian subsidiaries have to cope with a huge culture difference from West Europe. Jim Flinn may draw attention on the success of Dutch pharmaceutical companies in Russia as mentioned before. Thus, in a short term, transition will be a main issue in Russian subsidiary and it probably will take a long time in this process. However, in a long term perspective, the management structure of JKLs headquarter may bring a range of benefits because a decentralised management system is exactly helpful in research and development department although the Russian employees are used to reluctant in changes (Case Study). CONCLUSION The main problem of JKLs Russian affiliate is culture adjustment if Jim Flinn transplants the whole management structure from JKL to Zagorski. In fact, national culture will strongly influence the organisational culture as well as managerial framework of a company. Changing management system in a  subsidiary is not a flag-planting work because of various national cultures involved. In the first part of essay, some expatriates actually have problems on their international assignments in India and Greece. Hence, it can be estimated that, after the transplantation, many local employees working in Russia subsidiaries may have the same problems. Furthermore, many previous cases above are provided which could be used as a reference to Jim Flinn as well. CONCLUSION AND RECOMMENDATIONS This essay examined the problems in managing expatriates in JKL and evaluated the proposal from Jim Flinn who will transplant a British managerial system to a Russian subsidiary. Through these analyses, it is concluded that national culture will influence both expatriates and organisational cultures. It is essential for multinational corporations to have a good command of human resource management because of the large proportion budget of expatriates and efficiency of implementing business strategies. Managerial structure, on the other hand, it cannot be easily changed and sometime it will bring a series negative consequences in real business context because national cultures are involved as well. JKL have to improve its human resource department especially repatriate division and training programme to offer better supports to expatriates and eventually, there is a suggestion to Jim Flinn which is making further investigations on previous cases and local subsidiaries REFERENCE: Andreason and Aaron, W. (2008), Expatriate Adjustment of Spouses and Expatriate Managers: An Integrative Research Review, _International Journal of Management_, 25(2), pp.386-387. Around The World in Eighty Years. Arusha Times (2009), Trends in Management of Human Resource in Civil Service, p.16, 28 March, 2009. Balogun, J. and V. H. Hailey (2004), _Exploring Strategic Change_, p.27. Pearson Education Limited, Essex, England. Bartlett, C., S. Ghoshal and J. Birkinshaw (2003), _Transnational Management: Text, Cases, and Readings in Cross-Border Management_, pp. 342-343, McGraw-Hill, Singapore. Berman, W. and Ursula (2009), International Assignments and the Career Management of Repatriates: The Boundaryless Career Concept, _International Journal of Management_, 26(1), pp.80-81. Brunstein, I. (1995), _Human Resource Management in Western Europe_, pp. 275-280, Walter de Gruyter, Berlin, Germany. Business Recorder (2011), Economic Development, 27 February, 2011. Business Wire (1998), Expatriate Resources: Corporate Update, 26 March, 1998. Carrell, R. M., F. N. Elbert and D. R. Hatfield (2000), _Human Resource Management, Strategies for Managing a Diverse and Global Workforce, Six Edition_, p.129, p.315, The Dryden Press, Harcourt College Publisher, Orlando, USA. Chen, Y. R., (2006), _Research on Managing Groups and Teams_, p.2, Emerald Group Publishing Limited, UK. Clarke, S. (2004), A Very Soviet Form of Capitalism? The Management of Holding Companies in Russia, _Post-Communist Economies_, 16(4), p.418. Condon, J. and J. Dauman (1993), New realities and prospects for Western business in the new Russia of decentralising regions, _European Business Journal_, 5(2), p.31. Czinkota, M. R., I. A. Ronkainen and M., H., Moffett (1999), International Business, pp. 712, The Dryden Press, Harcourt Brace College Publishers, Orlando, USA. Decenzo, D. A. and S. P. Robbins (1999_), Human Resource Management, Sixth Edition_, pp.292-294, John Wiley and Sons, Inc., New York, USA. Dowling, P. J., M. Festing and A. D. Engle (2008), _International Human Resource Management: Managing People in a Multinational Context_, p.120, p. 199, p.217, South-Western, London, UK. Economist (2004), Centralised intelligence?, 373(8405), p.33. Francesco, A. M. and B. A. Gold (2005), _International Organisational Behaviour, Second Edition_, p. 236, pp. 240-241, Pearson Prentice Hall, New Jersey, USA. Gielen, A. C., M. J. M. Kerkhofs and O. J. C. Van (2010), How performance related pay affects productivity and employment, _Journal of Population Economics_, 23(1), p.299. Gordon, K. (2010), What Employees Want, _Campaign_, p.56, 1 March, 2010. Greek Helsinki Monitor and the World Organisation against Torture (2002), _Violence against Women_ _In Greece_, pp.13-21, July, 2002. Harris, H., C. Brewster and P. Sparrow (2003), _International Human Resource Management_, p. 91, p.94, Chartered Institute of Personnel and Development, CIPD House, London. UK. Hall, W. (1995), _Managing Cultures, Making Strategic Relationships Work_, p.6, John Wiley and Sons Ltd., West Sussex, England. Harris, P. R., R. T. Moran and S. V. Moran (2004), _Managing Cultural Differences, Sixth Edition_, pp.297-298, pp. 437-440, pp. 497-500, Elsevier Butterworth-Heinemann, Oxford, UK. Harzing, A. W. and J. V. Ruysseveldt (2004), _International Human Resource Management_, p. 337, pp. 343-344, SAGE Publications Ltd., London, UK. Hasegawa, H. (2001), Globalization and Japanisation: implications for human resource management in Britain, _Japan Forum_, 13(2), pp.165-166. Hofstede, G. (1991), _Cultures and Organisations_, p.2, McGraw Hill, Maidenhead, UK. Hofstede, G. (1992a), National Culture of UK and India. Available at: http://geert-hofstede.com/united-kingdom-and- india.html. Accessed 20 December 2011. Hofstede, G. (1992b), National Culture of UK and Greece. Available at: http://geert-hofstede.com/united-kingdom-and-greece.html. Accessed 20 December 2011. Hofstede, G. (1992c), National Culture of UK and USA. Available at: http://geert-hofstede.com/united-kingdom-and- united-states.html. Accessed 20 December 2011. Hofstede, G. (1992d), National Culture of UK and Russia. Available at: http://geert-hofstede.com/united-kingdom-and- russia.html. Accessed 20 December 2011. Hofstede, G. (1992e), National Culture of UK and Russia. Available at: http://geert-hofstede.com/united-kingdom-and- japan.html. Accessed 21 December 2011. Jeong, J. (2001), Pursuing centralised bargaining in an era of decentralisation?, _Industrial Relations Journal_, 32(1), p. 446. Johnson, Gerry, Scholes and Kevan (2008), _Exploring Corporate Strategy (8th edition)_, p. 166, Harlow, Essex: Financial Times and Prentice Hall, London, UK. Joneeon, A. (2008), a transnational perspective on knowledge sharing: lessons learned from IKEAs entry into Russia, China and Japan, _International Review of Retail, Distribution Consumer Research_, 18(1), p. 34. Liu, C. H. (2009), The Effects of Repatriates Overseas Assignment Experiences on Turnover Intentions, _Journal of American Academy of Business_, 7(1), p.129. Managing Training and Development (2005), Culture Training How to Prepare Your Expatriate Employees for Cross-Cultural Work Environments, p.2, February, 2005. Milles, R. and C. Snow (1978), Organisational Strategy, Structure and Process, p.353, McGraw-Hill, New York, USA. Neale, M. A., M. A. Elizabeth and Y. R. Chen (2006), _National culture and groups_, p. 26, Bingley, U.K National Centre for Vocational Education Research (2006), Managing CultureMaking Culture Work for You, p.1, March, 2006. New York Times (1996), Whats A-O-K in the U.S.A. Is Lewd and Worthless Beyond, p. E7, 18 August, 1996. Oberg, W. (2000), Make performance appraisal relevant, _Harvard Business Review_, 50(1), p. 64. Organizational Dynamics (1999), Doing Business in Russia: Effective Human Resource Management Practices for Foreign Firms in Russia, 28(2), p.75. Procter, S. and S. Ackroyd (1998), Against Japanisatoin: Understanding the Reorganisation of British Manufacturing, _Employee Relations_, 20(3), p.241, pp. 244-245. Robbins, S. P. and T. A. Judge (2009), _Organizational Behavior, Pearson International Edition_, p.336, pp. 407-408, Pearson Education Inc., New Jersey, USA. Robert, C., Probst, T. M., Martocchio, J. J., Drasgow, F. and J. J. Lawler (2000), Empowerment and continuous improvement in the United States, Mexico, Poland, and India: predicting fit on the basis of the dimensions of power distance and individualism, _The Journal of Applied Psychology_, 85(5), pp.654-656. South Asian Studies (2011), The State, Media, Religion and Emerging Challenges in India, 26 (1), July, 2011. Stonehouse, G., D. Campbell, J. Hamill and T. Purdie (2004), _Global and Transnational Business, Strategy and Management_, pp. 382-383, John Wiley and Sons Ltd, West Sussex, England. The Independent (1992), Britains motor parts suppliers learn Japanese, p.23, 8 June, 1992. The International Herald Tribune (2009), A Reverse Culture Shock in India: Workers Returning Home Find It Hard to Cope with Clash between Two Worlds, p.10, 28 November, 2009. The Journal (1999), Japanese bring 150 more jobs  £5m investment in Tees Valley, p.26, 8 September, 1999.

Wednesday, January 22, 2020

The Search for Utopia in The Great Gatsby Essay -- The Great Gatsby F.

  Ã‚  In Fitzgerald’s novel The Great Gatsby, the reader discovers multiple interpretations of utopia. Each character is longing for one particular paradise. Only one character actually reaches utopia, and the arrival is a mixed blessing at best. The concept of paradise in The Great Gatsby is â€Å"a shifting, evanescent illusion of happiness, joy, love, and perfection, a mirage that leads each character to reach deeper, look harder, strive farther†(Lehan, 57). All the while, time pulls each individual farther from the moment he seeks.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   There is Myrtle Wilson's gaudy, flashy hotel paradise in which she can pretend that she is glamorous, elite, wanted and loved. She clings fiercely enough to this threadbare dream to brave the ire of Tom Buchanan by voicing her jealous terror that he will return to his wife. There is a desperation to her full, vivacious style of living, she wants so much to escape the grey, dead land of the Valley of Ashes that she colors her life with any brightness she can find, be it broken glass or diamonds. Nick describes land she finds herself in as a wasteland, a desert, saying "this is the Valley of Ashes -- a fantastic farm where ashes grow like wheat into ridges and hills and grotesque gardens, where ashes take the forms of houses and chimneys and rising smoke and finally, with a transcendent effort, of men who move dimly and already crumbling through the powdery air" (Fitzgerald, 27).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   It is from this that Myrtle is trying to escape, this life-in-death valley that epitomizes the underbelly of New York's glitter and lights and finery, and this that she is dragged back to by the dawning jealous rage of a normally unassuming husband. To run away from the grey and the death, the colo... ...any falls from grace, Nick alone resurfaces, burdened by his understanding of the entirety of the tragedy.    Works Cited and Consulted: Claridge, Henry, ed. F. Scott Fitzgerald: Critical Assessments. 4 vols. Robertsbridge, UK: Helm, 1992. Donaldson, Scott, ed. Critical Essays on F. Scott Fitzgerald's "The Great Gatsby." Boston: G. K. Hall, 1984. Fitzgerald, F. Scott. The Great Gatsby. Ed. Matthew J. Bruccoli. Toronto: Simon & Schuster Inc, 1995. Lehan, Richard D. F. "The Great Gatsby": The Limits of Wonder.   Boston: Twayne, 1990. Rowe, Joyce A. â€Å"Delusions of American Idealism.† In Readings on The Great Gatsby. edited by Katie de Koster. San Diego, California: Greenhaven Press. 1998. 87-95. Trilling, Lionel. "F. Scott Fitzgerald." Critical Essays on Scott Fitzgerald's "Great Gatsby." Ed. Scott Donaldson. Boston: Hall, 1984. 13-20.

Tuesday, January 14, 2020

The Effects of Standardized Tests on Education

Standardized tests have been debated and argued for as many years as they have existed. It is worthwhile to look at some of the arguments for both sides and find out if there can be some middle ground. Two important factors of standardized tests are the way the tests are administered and how the results are handled. These two issues may be more important than the tests themselves. There must be ways to have accountability in most areas of society. In schools, we need to know if teachers are teaching and if students are learning. There has to be some way to judge whether the system is working. Standardized tests can show students’ strengths and weaknesses. Ideally, teachers then develop strategies to address the needs of the student that the test has outlined. These tests can help predict selection at college, justification for scholarships, and selection for employment. They can document achievement, both for the student and the teacher. â€Å"The fundamental ideas behind the construction and use of tests are not beyond our understanding†. Says Andrew J. Strenio Jr.  These tests â€Å"certify that the examinee does have the requisite skills and competencies needed to graduate from high school programs, practice in an occupation or profession, or receive elevated status within a profession†. (Defending Standardized Testing; Phelps, Richard. We could not function in society without some basic standards and these standards need to be uniform throughout our society. Chauncey and Dobbin write in their book Testing: It’s Place in Education Today:â€Å"Every school and almost every teacher uses a test at some point in the process of planning instruction that will fit the student and his capacities†. Standardized testing is just a larger scale for comparison. It offers feedback to the student and the school system about where achievement is in certain areas. But it should not be the only criteria for what we consider success. There is a great deal of criticism of standardized tests. Making test scores public is a way to see them as indicators of school quality. This has increased their value 100% but not in a particularly good way. Officials use an assortment of bribes and threats to coerce everyone into concentrating on test results. If the scores are high, the bribes may include bonuses for teachers and schools. Students may receive food, tickets to theme parks or sporting events, exemptions from in-class final exams, and even scholarships. The threats include loss of funding or accreditation for schools, while students may be held back a year or denied a high school diploma if they don’t test well, regardless of their over-all academic record. All together, these tactics are known as ‘high stakes’ testing. There may not be data on this, but Alfie Kohn states â€Å"the people who work most closely with kids are the most likely to understand the limits of standardized tests. † He says that â€Å"support for testing seems to grow as you move away from the students, going from teacher to principal to central office administrator to school board member to state board member, state legislator, and governor. † 3 Standardized Minds by Peter Sacks talks about the unquestioned position of standardized testing which he terms â€Å"an unhealthy and enduring obsession†. He also writes about the cost of all this testing. â€Å"The amount Americans spend taking tests, preparing for tests, scoring tests, and running magnificently elaborate testing programs in schools, colleges and the workplace is stunning, probably running in the billions of dollars each year. It is possible that Americans may be taking as many as 600 million standardized tests annually, or more than two tests per year for every man, woman, and child in the United States. Unreasonable demands of ‘higher scores’ from schools has many negative results. Alfie Kohn says â€Å"Teachers are beginning to tire of the pressure, the skewed priorities, and the disrespectful treatment as they are forced to implement a curriculum largely determined by test manufacturers or state legislators. † A hostile environment develops as teachers feel the need to prove that low scores were not their fault. An unhealthy competition is set up between teachers. High-stakes testing has led to widespread cheating. Recently, Atlanta schools cheating scandal has been front page news. An article in Substance News by George N. Schmidt on Dec. 26, 2010 details the depth and breadth of the CRCT scandal. The article is part of series that has examined the statistically improbable gains in test scores in Atlanta schools and how school district officials responded to them. The money spent on this investigation could probably build a new school. The expectation of higher scores means teachers are more likely to â€Å"teach to the test’ and become drill sergeants. Other things like fine arts fall to the wayside as math and science are emphasized. From the book Standardized Minds: â€Å"Researchers have found consistently that one of the most damaging effects of large-scale, big-stakes standardized testing in schools has been to: (1) oversimplify what’s taught in school; and (2) to severely constrict what is taught to only those items most likely to appear on an upcoming standardized test. There is blame and consequence to cheating, whether it is outright erasures on tests or days of teaching the test. But it should help us to rethink the pressures on ‘high-stakes’ testing. Maybe the Atlanta cheating scandal can show us that our response to the test score is way out of line. School districts, schools, teachers, and students should not have to be tested under such extreme pressure. This threatening atmosphere makes cheating a likelihood. Grades and test scores don’t tell us what we really want to know about somebody. The Case Against Standardized Testing includes a list offered by educator Bill Ayers: â€Å"Standardized tests can’t measure initiative, creativity, imagination, conceptual thinking, curiosity, effort, irony, judgment, commitment, nuance, good will, ethical reflection, or a host of other valuable dispositions and attributes. What they can measure and count are isolated skills, specific facts and functions, the least interesting and least significant aspects of learning†. Maybe it is not a ‘bad test’ but how the results are handled. Daniel Koretz in Measuring Up talks about the limits of test scores. He says â€Å"What education leaders want is a fair, straight-forward measure of school performance, to be able to monitor schools and hold them accountable. The problem is that we tend to overestimate what tests can do. Tests are not designed to summarize all that students and schools can do†. By the same token Andrew Strenio states that â€Å"Standardized tests convey an illusion of much greater precision than they are actually capable of achieving†. Learning is a process and process is defined as movement, a series of actions or changes. That is what makes it hard to precisely measure. So maybe we should not pin so much on standardized tests. Instead, make them a component of the over-all measurement of quality achievement. Valerie Janesick states in The Assessment Debate that â€Å"Learning does not take place by sheer dumb chance or luck . It takes place by design†. She makes reference to Grant Wiggins saying â€Å"the goal is not instant reform or instant knowing but rather a continuous process that results in understanding†. Priscilla Vail states â€Å"Above all, parents, students, and educators must remember that a test only shows what one person did on one exercise on one day. A standardized test score is not a license to live or a measure of deserving oxygen and space on our planet. † The opportunity to demonstrate what you know can also be done with portfolio assessment, group or individual projects, and take-home exams. We should strive to create schools that help students flourish. We should also strive to hire administrators who can develop and implement new criteria for measuring achievement that could go along with the standardized tests.

Monday, January 6, 2020

The Murder of Somer Thompson and Capture of Her Killer

On October 18, 2009, 7-year-old Somer Thompson was walking home from her Orange Park, Florida school with her twin brother and 10-year-old sister when she disappeared. Her body was found two days later 50 miles away in a landfill in Georgia. Florida Searches for Somer Thompson Somer Thompson was a mere 4-foot, 5-inches tall and weighed 65 pounds on the day that she went missing. Her hair was in a ponytail, tied with a red bow and she was carrying her favorite purple Hannah Montana backpack and a lunchbox. She was walking with her siblings and friends, but then when some in the group got into an argument, she separated from them and walked ahead by herself. It would be the last time Somer Thompson was seen alive. Investigator immediately suspected foul play and issued an Amber Alert. Police interviewed more than 160 registered sex offenders who lived within a five-mile radius of where Somer disappeared.   Clay County Sheriff Sgt. Dan Mahla called the investigation an all-out search. Working all night, the search included canine units, mounted police, dive teams, and helicopters with heat-sensing technology, Mahla said. Somer Thompsons Body Is Found On October 21, 2009, a childs body was found in a landfill in Folkston, Georgia, just across the Florida state line near where Somer Thompson vanished. Searchers found the body of a young white child at the landfill after sorting through more than 100 tons of garbage. They were not acting on a tip. They followed garbage trucks working Thompsons neighborhood to the site. Clay County Sheriff Rick Beseler said it was a standard operating procedure in a missing person case for police to begin following garbage trucks and search nearby landfills. Pornographer Arrested in Somer Thompson Case A Florida man, who was being held on child pornography charges in Mississippi, was charged with the murder of Somer Thompson. Jarred Mitchell Harrell, 24, faced multiple charges in connection with the murder. Harrell has been in custody in Mississippi since February 11 and was extradited to Florida. Harrell faced a possible death sentence for charges of premeditated murder, sexual battery of a child under 12 and lewd and lascivious battery, according to court records. But Harrell was arrested in Meridian, Mississippi on a Florida warrant on more than 50 charges related to the sexual assault of another girl which he allegedly videotaped. He entered a not guilty plea to the charges. Press reports said at the time of Somers disappearance, Harrell was living with his parents in a house that was on her route to and from school. Harrell ultimately faced three trials: one for the molestation of the 3-year-old, one for the murder of Somer Thompson and another for child pornography.   Somer Thompsons Killer Gets Plea Deal Harrell avoided the death penalty by accepting a plea deal. He was sentenced to life without the possibility of parole after agreeing to drop his right to appeal the sentence later. Somers family members agreed to the plea deal, prosecutors said. After entering his guilty plea, Harrell listened to several victim impact statements, including one from Somers twin brother Samuel. You know you did this, and now youre going to jail, Samuel Thompson told Harrell. Somers mother, Diena Thompson, who attended every court hearing in the case, told Harrell he would never find peace. No Peace in the Afterlife Your punishment does absolutely not fit your crime, she said. Remember now, there is no safe place for you. You do not have an impenetrable cell. There will be no peace in the afterlife. Court papers show that on Oct. 19, 2009, Harrell lured Somer into the Orange Park, Florida house where he was living with his mother on the route on which she walked from school. There he sexually assaulted her, killed her and put her body in the garbage. Harrell pleaded to first-degree murder, kidnapping and sexual battery in the Somer Thompson case. But he also pleaded to possession of child pornography and several other sexual-related charges in connection with an unrelated case involving a 3-year-old. The child was a relative of Harrells, according to court records. House Where Somer Died Is Destroyed On Feb. 12, 2015, Orange Park firefighters burned to the ground the house where Somer Thompson was killed. The Somer Thompson Foundation purchased the property and it was used for a live training exercise after the purchase. Burn, baby, burn, said Somers mother, Diena Thompson, after she tossed a flare inside the brick home while several hundred bystanders looked on. The home, owned by Harrells mother, became vacant after his arrest and ended up in foreclosure when the foundation bought it and offered it to the Orange Park Fire Department for a training exercise. Thompson said burning the house brought her family relief. I get to burn their house down, Thompson said. Im the big bad wolf this time knocking down your door, not the other way around. Its really nice to know that Im not ever going to have to drive in this neighborhood again and see this piece of trash. She said she hoped the property will be turned into something positive for the community one day.